Client Consent.
Data Storing, Processing & Protections
Before You Make A Referral We Need Your Client's Permission
1. To properly store and process her/their data
2. To share her/their information, only when appropriate, with other professional agencies
Please make sure your client fully understands the following information
To support her/them we will need to record details about her/them. These details may include personal and sensitive information.
To comply with the General Data Protection Regulation (2018) we need to ask for her/their permission to store and process her/their personal and sensitive data for this purpose.
Personal data is information that can be used to identify her/them. This may include her/their name, date of birth, address and telephone number.
Sensitive personal data is information related to any of the following: racial or ethnic origin, religious beliefs, health, sexuality or sex life, offences and/or convictions.
Where Will You Store The Data?
The records of her/their case will be stored in a secure electronic Case Management System called AdvicePro, accessed only by authorised MEWSo staff.
How Long Will You Store The Data For?
All electronic data stored on AdvicePro will be kept for six years and then destroyed. It will not be recoverable once it is destroyed.
She/they have the “right to be forgotten”, meaning that she/they can ask for MEWSo to delete her/their data by withdrawing her/their consent, at any time.
Why Would You Ever Need To Share Her/Their Information With Other Professionals?
We might need to share her/their information to make sure the right professionals are able to give her/them the right help.
For example: we may need to talk to her/their child's school if the child needs specific help, or we might need to talk to the local housing department on her/their behalf to deal with a particular housing issue, and so on.
Will You Ever Share Her/Their Information Without Consent?
MEWSo may need to share her/their information without her/their consent for totally legitimate reasons, such as for her/their own safety or for the safety of those around her/them, or if, for example, we receive a Court Order.
On all such occasions, MEWSo will tell her/them what is happening.
Please, fill in the boxes below to allow MEWSo to share information with the following agencies.
By clicking 'I Consent' she/they have agreed that MEWSo can professionally store and share her/their data as described above.
Beyond this, all personal information will remain entirely confidential.
Remember: she/they have the right to access her/their file under General Data Protection Regulations (GDPR), or to withdraw her/their consent for MEWSo to act on
her/their behalf, at any time.
For further information, please see our Privacy Policy: